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Tuesday, 18 November 2008
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How use the in the Custom Installation Wizard
In this post i will discuss about How use the Custom Installation Wizard to add and to customize Outlook user profile account information. You can use the Custom Installation Wizard to add definition to Outlook users profiles. Follow the below given steps to add and customized Ourlook Accoutnts
1. In the Custom Installation Wizard, in the Outlook: Add Accounts dialog box, click Customize additional Outlook profile and account information.
NOTE: Additional information about how to obtain and use the Custom Installation Wizard is available from the following Microsoft Web site:
http://www.microsoft.com/office/ork/xp/appndx/appa04.htm
2. To create a new account for user profiles, click Add.
3. In the list, click an account, and then click Next.
4. To configure the account, follow the directions that are displayed. The additional information that is required varies depending on the account type.
5. When you click Finish, the account appears in the table in the Outlook: Add Accounts dialog box.
After you add an account, the If Account Exists column is populated with one of two values, either Do Not Replace or Replace. This information applies only when you modify user profiles (by clicking Modify Profiles).
6. To modify an account that you created, click the account name in the list, and then click Modify.
7. To delete an account that you created, click the account name in the list, and then click Delete.
Thursday, 13 November 2008
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General Configuration Troubleshooting
Outlook creates a default profile called Microsoft Outlook. Most users will either add services to this profile or create a new profile with new services. The first troubleshooting step for configuration issues is to create a new profile that includes only the service with which you are having problems. When this is working, you can add additional services, checking each one.
NOTE: With respect to Mail services, you can only add one of each service into a single profile. That is, you can not add two CompuServe Mail services, or two MSN services into a single profile. You can, however add one Internet E-mail service, one MSN service, and one CompuServe Mail service into a single profile. The Internet E-mail service is an exception as it allows for multiple Internet Mail accounts.
Create a New Profile
To create a new profile from Control Panel, follow these steps:
1. On the toolbar click Start, point to Settings, click Control Panel, and then double-click Mail And Fax or Mail.
2. On the Services tab, click Show Profiles to list your profiles.
3. Click Add to open the Inbox Setup Wizard.
4. Make sure that the default is set to Use the following information services.
5. Clear all services except the one you are troubleshooting. For troubleshooting purposes, add only one service at a time.
6. Click Next.
7. In Profile Name, type a name for the new profile.
8. Follow the Inbox Setup Wizard prompts, answering the questions for your service until you finish.
Checking Your Internet Connection
To make sure your Internet connection is working properly, log on to your Internet connection and ping a known Internet Protocol (IP) address by typing the following command at an MS-DOS prompt:
ping <IP address>
where <IP address> is the IP address of an Internet server.
If you can ping a known IP address successfully, basic TCP/IP connectivity is functioning properly. Next, try to ping the Internet server using "servername.com" instead of the IP address. At an MS-DOS prompt type the following command:
ping servername.com
If this works, your Domain Name Server (DNS) settings are functioning properly.
A DNS maintains a database for resolving host names and IP addresses, allowing users of computers configured to query the DNS to specify remote computers by friendly host names rather than IP addresses. DNS domains are not the same as Windows NT networking domains.
For example, issuing the "ping ftp.microsoft.com" command goes to the DNS server you specified for your internet connection, looks up the IP address for the site, and then pings that IP address.
I will continue with another information
Friday, 07 November 2008
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How to back up .pst file data that is located on a Microsoft Exchange Server
To know how to back up your data if you use Outlook with a Microsoft Exchange Server, you have to know where the data is stored. The default delivery and storage location for Outlook data is the Exchange Server mailbox. The Exchange Server administrator usually handles backups of the mailboxes on the server. However, some Exchange Server administrators store Outlook data in a .pst file on your hard disk drive.
Follow these steps to see where Outlook is currently storing your data:
In Outlook 2007:
1. On the Tools menu, click Options, click the Mail Setup tab, and then click E-mail Accounts.
2. In the Account Settings window, click the Data Files tab.
If the Name field contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.
If the field contains the words "Personal Folder" or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the "How to make a backup copy of a .pst file" section.
In an earlier version of Outlook:
1. On the Tools menu, click E-mail Accounts.
Note This option might be unavailable on some networks. The network administrator might have removed this option to protect the account information. If you do not see the Email Accounts option, contact the network administrator for help.
2. Click View or Change Existing Email Accounts, and then click Next.
3. Look at the Deliver new e-mail to the following location option. If the option contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.
Tuesday, 04 November 2008
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Outlook 2003 hotfix package
In this Post i will discuss about Outllok Hotfix packege. It realse in April 7 2004.Microsoft has released the Microsoft Office Outlook 2003 hotfix package for Microsoft Office Outlook 2003. In this post describe the following topic about Microsoft Outlook Hotfix Packege.
• Issues that are fixed in the hotfix package
• Prerequisites for installing the hotfix package
• Whether you must restart your computer after you install the hotfix package
• Whether the hotfix package is replaced by any other hotfix package
• Whether you must make any registry changes to use one or more of the hotfixes in the package
• The files that are contained in the hotfix package
Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package:
Multiple signatures added on a custom multi-page form in Outlook 2003
In Microsoft Office Outlook 2003, signatures may appear unexpectedly on a custom form. If you use a signature when you create a new message, reply to a message, or forward a message, a signature is added every time that you switch to a page that contains a message field in a custom multi-page form.
The following issue are also solve in hotfix.
When you open an occurrence of a recurring appointment that contains a script in Outlook 2003, you receive a security warning that the script is not trusted. However, if you open the recurring appointment series, the script is trusted and you do not receive the security warning.
When you use a custom form that contains an embedded Microsoft Word document in Outlook 2003, the body of the custom form may appear blank.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
There are no prerequisites for this hotfix.
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You must create or modify a registry key to use one of the hotfixes that this package contains.
Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Wednesday, 29 October 2008
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You cannot connect over the Internet to Exchange Server 2003 from Outlook 2007 or from Outlook 2003
SYMPTOMS
When you try to use Microsoft Office Outlook 2007 or Microsoft Office Outlook 2003 to connect over the Internet to your mailbox on a Microsoft Exchange Server 2003 based-computer, you are prompted for your logon credentials many times, and you do not connect to Exchange Server 2003.
CAUSE
This behavior occurs if an outbound proxy authentication is required, and if you use Remote Procedure Call (RPC) over HTTP to connect to an Exchange Server 2003 account. When Outlook is using RPC over HTTP, the default timeout is 45 seconds. If RPC over HTTP takes longer than 45 seconds to connect, the connection is not successful.
RESOLUTION
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To resolve this behavior, you can add the ConnectTimeout, the ConnectTimeoutLow, and the RFRTimeoutDWORD values to the RPC registry key. To do this, follow these steps.
Note All the "connect timeout" registry values that are mentioned in the following steps are expressed in milliseconds (ms).
1. Click Start, and then click Run.
2. In the Open box, type Regedit, and then click OK.
3. Expand the following registry key:
Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\RPC
Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC
4. Right-click RPC, point to New, and then click DWORD Value.
5. Type ConnectTimeout, and then press ENTER to name the new value.
6. Double-click ConnectTimeout.
7. In the Value data box, type 000493e0, and the click OK.
8. Right-click RPC, point to New, and then click DWORD Value.
9. Type ConnectTimeoutLow, and then press ENTER to name the new value.
10. Double-click ConnectTimeoutLow.
11. In the Value data box, type 000493e0, and the click OK.
12. Right-click RPC, point to New, and then click DWORD Value.
13. Type RFRTimeout, and then press ENTER to name the new value.
14. Double-click RFRTimeout.
15. In the Value data box, type 000493e0, and the click OK.
16. Exit Registry Editor.
